We reach your location using Motorola's Canopy technology. Your high speed connection to the Internet starts with a small antenna, called a subscriber module, mounted unobtrusively to the roof or eve of your house.
An Ethernet cable extends from the subscriber module into your house and connects directly into either your computer or router.
Your subscriber module connects to the Internet by line-of-sight to one of our local access points.
Unlike Satellite, our performance does not suffer from the delay associated with a 23,000-mile path up and down.
If you already have free e?mail accounts (i.e., Yahoo!, MSN, Hotmail, G?mail, etc.) you can access these accounts over the Desert iNET Internet connection. Desert iNET also provides e?mail accounts that are included with the Internet service, and they can be accessed via the web or from a PC based e?mail program such as Outlook Express or Thunderbird, or your smartphone or tablet.
Click on the following link to access your Desert iNET email account on the web: webmail.desertinet.com
Click on the following link to set up your Desert iNET email on the following clients: Outlook, Mac Mail, iPhone, Android, other: https://help.emailsrvr.com. When prompted, enter your full desert inet email address and password.
If you have not already done so, Desert iNET highly recommends you install robust virus and anti spyware protection on your computer(s). Numerous software packages are available commercially. At a minimum we recommend you install a freeware package such as Microsoft Security Essentials. Visit http://windows.microsoft.com/en‐US/windows/products/security‐essentials for information.
The loss of your internet connection may happen for several reasons, but usually means that one or more of the devices on your home network has lost connectivity, or may need to be power cycled.
If none of the steps above work to restore your Internet connection, please call Technical Support at 480 445‐9151
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